Here is a great column from The Law Society Gazette with some helpful tips on time recording. By following these tips, you are also mitigating exposure to complaints, fee write-offs and potential negligence claims.

Time and billing management is a daily chore. However, a client that is regularly updated with interim bills and advised of next steps is less likely to complain than a client that receives their only bill at the end of the matter. Clients should receive nice surprises, not nasty shocks that leave them penning a letter of complaint and you writing off billable hours to appease the situation.

Managing time and workload for yourself and the team ensures that balls don’t get dropped and diary dates don’t get missed. The majority of negligence claims still arise from risk and file management failures rather than negligent legal advice.